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- Re: Login issue - verification code is not receive...
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Hello, after not using the system for some time, I am being asked to login again if I try to use the iOS app, or at my.arlo.com.
I then see a message:
Verify your identity.
Please enter the verification code that was sent to 10****@mail.com
The problem is that no code is received. I have checked the spam folder, and tried multiple times. How to resolve this?
Here's a screenshot for reference.
https://share.zight.com/L1uEXABZ
thanks
2 REPLIES 2
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@JamesC I see you helped someone with a similar issue, any chance you can give me a hand? Thanks 🙂
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10Pow,
If you select "Try another verification method" are you able to select SMS? This will send a text to your mobile device to authenticate.
JamesC
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