Arlo|Smart Home Security|Wireless HD Security Cameras

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sues33
Tutor
Tutor

I bought my system years ago and this is absolutely absurd with these ads in my feed. No where did it ever say you had to have a paid subscription or you’d be riddled with ads! These updates are absolutely ridiculous as well. Are you for the customer and the customer safety or your greedy pockets? If these ads aren’t removed I will be getting a new system asap!!!!

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JamesC
Community Manager
Community Manager

These in-app offers have been integrated into the flow of each app screen to avoid any disruption to the user experience. This is now part of our updated native in-app experience. Users who do not want to see these messages can upgrade to an Arlo Secure plan at www.Arlo.com.

 

JamesC

StephenB
Guru Guru
Guru

@JamesC wrote:

These in-app offers have been integrated into the flow of each app screen


Hopefully just banners.  IMO pop-ups add an unacceptable amount of friction, as you need to dismiss them somehow while you are sorting out what triggered the notification.

cynicalbstrd
Initiate
Initiate

User hostility to drive sales speaks volumes. The ads re-sort and scroll my view while I'm looking at which ferals came for food today. I don't need a paid plan, I especially refuse to do business with a company that uses dark patterns to drive sales.

 

I've ordered new gear that actually does what I want. I don't need this. I don't generally bother with forums, but hope is not a strategy for this sort of thing. It's a shame to bin the camera, but it doesn't do the job I bought it for in the first place any longer and the return window is long gone. Paying money to get back original functionality is simply rent seeking, not innovating.