Arlo|Smart Home Security|Wireless HD Security Cameras

No order confirmation or order number

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minhchaupn1802
Follower
Follower

I ordered a home security system yesterday but didn’t receive any confirmation email or order number. My mastercard was charged and I’m trying to contact for a live agent in order to help me!!

3 REPLIES 3
BrookeN
Arlo Moderator
Arlo Moderator

I would be more than happy to help you reach support. Can you please send me a dm with your phone number as well as a good time to call. And I will have someone reach out to you. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.

timbo4627
Aspirant
Aspirant

My name is  I just tried to purchase a flood light camera, my card was charged but no confirmation of purchase

 

BrookeN
Arlo Moderator
Arlo Moderator

Thank you for providing that information, I have passed it onto support. They will be contacting you as soon as possible. Please be careful putting personal information on a public forum.