Arlo Go very poor battery life... 2nd charge went dead within a week.

[Matt9]

The 2nd (and most recent) charge went from 100% to less than 10% in under a week with the camera disarmed. I tried resets, etc. Could it be a bad battery right out of the box from Verizon?

[JessicaP]

Hey Matt9,

The batteries in your Arlo Go camera last for about two to three months with normal usage, which is about five minutes of recordings a day. If you're experiencing problems where your Arlo Go camera battery is draining faster than usual, read this article to learn how to extend the battery: How can I extend my Arlo camera's battery life?

If you're still having problems and need further assistance, contact the support team here: Arlo Support

[Matt9]

Thank you for the link but it isn't very helpful in my situation. The camera settings are all set towards battery optimization and I didn't even have the motion detection armed. Camera just sitting idle on went nearly dead in less than a week. Does anyone know if I need to check with Verizon or product manufacturer regarding this issue?