Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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SD card storage not working with poor celluar reception, FAQ is contradictory

I don't really understand this. The Arlo FAQ states "If the camera is powered on but its LTE connection drops, the camera continues to record to the Micro SD card.", but also says "Local storage on a Micro SD card cannot be used on its own as a substitute for cloud recording." (Source: https://kb.arlo.com/1202121/How-do-I-set-up-local-backup-SD-card-storage-on-my-Arlo-Go-camera). That is contradictory.

 

I have a properly working and setup Arlo Go that I would like to install in my garage where there's poor cellular reception ("Edge" on my cellphone). I would assume that the device now records to the SD card, but it doesn't. When I take it into my garage, the LED begins to blink orange a few times, then nothing more happens. No movement detection is stored on the card, and the device just does "nothing". 

 

What am I missing?

 

Thanks

Ben

 

 

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Arlo Moderator

Re: SD card storage not working with poor celluar reception, FAQ is contradictory

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

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