Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo GO VML4030-100PES not pairing\adding

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Phoenix75
Aspirant
Aspirant

Hi, got today the camera. Installed a Vodafone Data Sim with no pin code. Sim tried before on 2 mobile phones, is perfectly working. 

Camera doesn't pass the discovery phase. Read the QR code and release a bad sound blinking red. In that model there's specified that is working with every kind of sim card but tried that one because is one of the 2 best operators of my country (Italy). 

It seems to me strange that is broken, is lighting up and after a while release a blue led with friendly sound. But pairing not working. Any suggestion?? Thank you guys.

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JessicaP
Arlo Employee Retired

Hi Phoenix75,

 

Try to read this article to see if you can edit the APN information to see if that helps: How do I set up my Arlo Go camera?

 

You could also try referring to this forum post to see if this helps too.

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