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@gailm wrote:
Tech support told me that I would have to pay &149 to update my camera. Is this true?
No. You were talking to a scam support site. https://kb.arlo.com/000062119/How-can-I-avoid-Arlo-support-scams
Generally, it's a bad idea to google for support. It's best to go to the manufacturer's website and look for the link there.