This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My Essential XL Spotlight 2032 will not charge any more. Charges to 24% and then will not respond. Camera is functional but will not charge. Any suggestions on how to remedy?
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Please contact support. Within the app on your mobile device click on the silhouette on the top left ~ support center ~ the device that you are needing assistance with then choose the behavior you are seeing.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
OK- thanks. The support prompt says that my camera is not longer in warranty and that support is not longer available....It won' t take me to the support site via the app...
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@MachPoint9 wrote:
OK- thanks. The support prompt says that my camera is not longer in warranty and that support is not longer available....It won' t take me to the support site via the app...
If you have a subscription, then you are entitled to both phone and chat support.
Not sure what you mean when you say it won't take you to the support site.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Can you send a screenshot of what you are seeing? You have a subscription, so support should be offered within the app.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
After leaving it plugged in to charge for several days, I found that at some point it did accept a full charge and is now functioning properly. Thanks 😊
-
Arlo Essential Spotlight
2 -
Arlo Mobile App
336 -
Arlo Secure
1 -
Arlo Smart
127 -
Before You Buy
228 -
Bevor Sie kaufen
1 -
Detección de Movimiento
1 -
Dépannage
1 -
Features
275 -
Installation
345 -
offline
1 -
Online and Mobile Apps
1 -
Online und mobile Apps
1 -
receipts
1 -
totally frustrated
1 -
Troubleshooting
1,588 -
VMC2030
2 -
VMC2030-100EUS
2 -
Warranty & Contracts
1
- « Previous
- Next »