Cameras Connected but no live view

[angryarlo262]

Ive had Arlo for years now and suddenly the cameras will not connect to a live view. They are connected to wifi, updated, and if you check the "video settings" to test the camera it works. You just cannot update the camera view. It will say "an unexpected error occurred" and nothing will update. I have an Essentials spotlight camera and an older wired indoor camera. I tried to contact support but since I dont give arlo money they say im not entitled to live support.

Any suggestions?

[JamesC]

The development team is currently investigating reports of this issue. You can find the latest information here: status.arlo.com

I will provide more information once it becomes available.

JamesC

[GlenWa]

 I’m on this firmware version. My essential spotlight camera will not present any live video at all.