The 2nd gen option does not appear in the app

[Ivevero23]

I’m in Puerto Rico and I’m trying to connect my 4 new essential outdoor camara and I’m unable to connect because The 2nd gen option does not appear in the app. There is a solution for these 

[leonardonevesbr]

What VPN are you using?

[DarwinG]

When will the Philippines receive this update?

[JCmeyer]

When will 2nd Gen option be available in South Africa? Its really frustrating that no one is replying to in which countries this is available.

[Marmadans]

Tengo el mismo problema en Argentina , no puedo conectarla al WIFI , en la aplicación no figura la segunda generación de cámaras , deberían avisar que no esta disponible en determinados países , la compra la hice on line por Amazon y nadie me aviso 

[mdc83]

Same here. I recently bought 3 essential outdoor cameras (2nd generation) and i can't use them in Argentina!