How are you going to take features away from v1 to v2?

[photoghog]

Happy owner of essential v1 camera set.  I mount them in the eves of my home and have image rotation on so the picture is right side up.  I needed to add a couple of cameras and the local Sam's Club had the next version (v2) on sale for $99.   I mounted them the exact same way only to learn that the rotate 180 degree option had been removed.   I found the thread on this site from 8 months ago asking the same question saying the documentation was wrong and that this feature wasn't available.  I've been a happy arlo customer through 3 generations of cameras, all of which had this feature.  Is there a plan to fix this in a software release?  If so, when?
If not, I'll package them up and look for a different set of camera replacements.

[BrookeN]

Hello, 

That feature should still be there it was not taken from the cameras. Go to device settings and video settings you should see the option to toggle it on or off under that spot. 

[photoghog]

You are correct. It should be there but it isn't.   It shows on my v1 cameras but not in my v2 cameras.   See attached photos 

 

 

[BrookeN]

Can you try  uninstalling and reinstalling the app?

[StephenB]

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@BrookeN wrote:

That feature should still be there it was not taken from the cameras. Go to device settings and video settings you should see the option to toggle it on or off under that spot. 

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@photoghog :  I believe @BrookeN might be wrong on this.  I don't think the Gen 2 cameras have ever had the rotate image setting.  FWIW, I am not seeing it on my own 2nd Gen camera either.

[BrookeN]

You are correct StephenB the Gen 2 are not. 

E2 Essential Indoor - has 180 degree
E2 XL Outdoor - None
E2 Outdoor 2K - None
E2 Outdoor HD - None

We do however have a feature request open for this feature. 

[photoghog]

Can you tell me when this feature will be added?   The cameras aren't worth keeping and my return window is running out.  Thanks

[BrookeN]

I do not have an ETA of if/when this feature may be available. 

[photoghog]

Thanks for letting me know.  I'll return them