I've had similar issues with my Arlo pro cams in the past, but chalked it up to server/hub issues since it isn't a direct feed. My network is managed by a Netgear Nighthawk router, cam usually shows at least 75% signal strength.
When it does work it works great, but it fails frequently and sneakily enough that I can't trust it and may need to replace it with a different brand monitor.
Anyone else experiencing this? Anyone successfully resolved it somehow?
Have you tried to uninstall/reinstall your Arlo app & Reboot your Arlo Baby? We can also try and move the baby monitor closer to your router to see if we can test the connection.
The only way I can fix this is restating the cámara. But the problem appears again, it’s very annoying
The app I'm using on Android is version 2.7.2_25500 released 2/13/19. This also happens on my wife's iphone but I don't know what version she has installed.
Also, can you tell me why when I go to the device settings and turn off the notification light it still blinks when 'reconnecting to server'? I have a strong suspicion that a flashing light is waking my baby in the middle of the night and the only option I can think is to put electrical tape over the LED! This blinking happens very frequently for us, maybe it's connected to the frozen video problem?
I contacted the support once long time ago, excepted spending hrs on phone and reset the cam "never sort the problem", nothing else seems they will do.
I saw a review on apple website under arlobaby , he mentioned the cam need a very :strong" WIFI signal to run poperly. I purchase a linksys velop 2days ago with 15-20mb nbn uploading speed, seems working without dropping out so far, it has been 2 overnight running.
I would suggest anyone give it a try before put into bin! i dont think netgear support can help with this case.
Yes, we've gone through the troubleshooting steps and reset the camera. Those incidents happened after that.
The firmware version is mentioned in an earlier message, together with the App's version, etc.