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For the last 48hrs the Arlo app on android devices is not connecting to arlo baby on WiFi network but is connecting on 4G data network.
The arlo app on iOS devices is connecting to arlo baby on both WiFi network and on 4G.
We’ve tried on 2 different android smartphones, an iPhone and an iPad. Both the apple products work fine but the android device keeps trying to connect when on WiFi only.
We’ve tried deleting and reinstalling the app on the android devices but it didn’t work.
Solved! Go to Solution.
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Hi @Jeromeche
What version of the Arlo App were you using on the android phones? What Phone/OS are they running?
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I am having the same issue for about a week now. I am ready to buy a new monitor. This is ridiculous.
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I am not able to replicate the issue on my Android device. Do you get any error messages that you can screenshot?
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I’m using arlo app version 2.7.11_25630
I’m using android version 9
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Have you tried to reboot your router by chance?
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Hi,
i restarted the arlo baby and now everything is back to normal