Arlo baby no longer alerts me when baby cries or moves

[Azmenaz]

Arlo baby no longer alerts me when baby cries or moves. This was working great before and all of a sudden stopped. This is frustrating and has made us lose lots of sleep bc we are paranoid we won’t hear baby cry.

Also it has not recorded as frequently in the past week.

[JessicaP]

Hey Amenaz,

What phone device are you using? Have you tried restarting your phone to see if that helps? If it still has a problem, try to uninstall the Arlo app, restart your phone and reinstall the app.