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My Arlo baby stopped working and just lights the orange led - indicating its booting. But its booting for hours now and probably will continue booting forever.
I tried power cycling - remove cable, turn off batteries etc. and it didnt help at all. After restart Arlo baby keeps lighting still orange led and just doesnt work at all.
Is there anything I can do to make it works or only solution is send it back to reseller?
thanks for any help.
Model number:ABC1000, s/n 50e177ss48a5d
by the way I didnt find any way how to contant support from Netgear. Just this community board. Do they have any email or ticketing system? Where?
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MegaDeath,
Have you tried to remove & re-sync the device and test again? if this does not solve the issue, you may contact customer support at the following link below
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Hi,
i'm experiencing the same Problems.
the Status LED is constantly orange. The IOS App says Device offline.
power Cycling didn‘t help.
How was your Problem solved?
best regeres Kay
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It seems that a lot of people experience the same problem me as well. Need solution. Nothing helps. Rebooting resetting
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Have you tried to turn the battery switch off under the Arlo Baby & reboot the device? You can also try to remove & re add the camera toy the Arlo Mobile App
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Have you tried contacting customer support regarding this issue? I have attached the link below for you - Arlo Tech Support
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No I didn’t contact the support because chat is not working and I can’t make a call. Can YOU try to solve my issue.?
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Due to the amount of issues described I have opened a case for you. I will contact you via private message with further information.
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Best regards
Kay
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PenRog,
Which LED is solid Amber on your base station?
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What can i do?
Greet,
HJ
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