stuck on discovering device - Homekit - VMB4000r3

[longzhao]

Trying to add my Arlo base station back into HomeKit but it’s stuck on. Discovering device screen. Please help.

[ShayneS · Accepted solution]

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[longzhao]

Thanks, now I’m able to add them into my homekit

[Gsjtjdicndak]

Would you please reset my token as well?  My S/N is 4R036C7HA20B0  I have exactly the same issue with the same model.

[JamesC]

Gsjtjdicndak,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Ammmmdw]

Would it be possible to reset my token as well? It’s also stuck on discovering devices. Thank you!

[JamesC]

Ammmmdw,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[GrantGoldkey]

Would you please reset my token as well? I'm having the same problem.

Thank you.

[JamesC]

GrantGoldkey,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[ayepedrito]

My Arlo cameras stopped working on Apple Homekit today and I tried removing and re-adding them to Homekit but I get stuck on the screen “Please wait discovering your device” I’ve read a few other posts that a token reset/reboot should do the trick. Can someone help me? Thanks

Pro Base Station Single-LED VMB4500  

Arlo Pro 2  

[JamesC]

ayepedrito,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC