Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Apple HomeKit stuck on device discovery

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  • ‎2023-01-21 06:24 AM
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MK212
Follower
Follower
‎2023-01-21 06:24 AM

Can you please reset my token?  I have followed the directions and confirmed all other requirements are in order

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Watshim
Aspirant
Aspirant
‎2023-01-21 05:14 PM

Please reset my HomeKit token again.

 

Also, please consider adding a switch in the app to do this ourselves. Having to contact support every few months for a reset is getting tired.

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JamesC
Community Manager
Community Manager
‎2023-01-23 10:21 AM

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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