Arlo|Smart Home Security|Wireless HD Security Cameras

VMB4500 Token Reset

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Ryanchan530
Follower
Follower
Hi, please reset my token. I'am unable too add my base to homekit. Thanks.
27 REPLIES 27
BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions

 

:How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

Mikec27
Aspirant
Aspirant

I too an unable to add my product into HomeKit.  Can I get a token reset for my base station?

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184