Arlo|Smart Home Security|Wireless HD Security Cameras

Reset token for homekit

Reply
Discussion stats
  • 3 Replies
  • 783 Views
  • 0 Likes
  • 2 In Conversation
Toxiicscorpiio8
Aspirant
Aspirant

I’m having trouble adding my base station to HomeKit I’ve tried everything. Can you send a reset token to my base station please !

1 ACCEPTED SOLUTION

Accepted Solutions
Toxiicscorpiio8
Aspirant
Aspirant
  • Apologies. Are you able to try one more time ?IMG_6346.png

View solution in original post

3 REPLIES 3
BrookeN
Arlo Moderator
Arlo Moderator

When posting please only post once. Multiple resets could have then reset again after you already have it set up. As well as it slows the process of getting a solution. 

Toxiicscorpiio8
Aspirant
Aspirant
  • Apologies. Are you able to try one more time ?IMG_6346.png

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184