Arlo|Smart Home Security|Wireless HD Security Cameras

HomeKit “Discovering Your Device”

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jengelbart
Aspirant
Aspirant

Hello. I’ve seen other posts regarding this issue and would like a token reset for my base stand. Thank you.

1 ACCEPTED SOLUTION

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BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

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4 REPLIES 4
BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

jengelbart
Aspirant
Aspirant

That fixed it. Thank you for the help.

Helloarlose
Aspirant
Aspirant

Hi, can you pls send an update token to my base station as well? It's stuck on "discovering devices" for Homekit. Thx

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit

 

https://kb.arlo.com/000063184