Arlo|Smart Home Security|Wireless HD Security Cameras

VMB4000r3 Homekit

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2talltexan
Aspirant
Aspirant

My Arlo has stopped communicating with Apple Home.  I've deleted the integration (Bridge), but I'm having issues re-creating the integration.  My Arlo app is stuck at Discovering your device. 

I’ve updated the app, updated the IOS, and restarted the base device. It appears that I need the token reset for HomeKit.  Can anyone please help?

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BrookeN
Arlo Moderator
Arlo Moderator

The token has been reset, you will need to reboot the smarthub/base station.

View solution in original post

6 REPLIES 6
BrookeN
Arlo Moderator
Arlo Moderator

The token has been reset, you will need to reboot the smarthub/base station.

2talltexan
Aspirant
Aspirant

Thank you!!

Spdelope
Aspirant
Aspirant

Can you please reset my token ?

 

4R058A7VA7186

BrookeN
Arlo Moderator
Arlo Moderator

@Spdelope  your token has been reset. You will need to reboot the smarthub/base station.

Spdelope
Aspirant
Aspirant

I’ve rebooted a couple times and no luck. Is there a way to get the setup code and j can add it directly in HomeKit? Or do I need to factory reset the base station?

BrookeN
Arlo Moderator
Arlo Moderator

Reboot your devices and try removing and reinstalling the Arlo app.