Arlo|Smart Home Security|Wireless HD Security Cameras
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Trying to connect VMB4540 to HomeKit but says "Discovering your device. Please wait."

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  • ‎2021-09-08 11:43 AM
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Andraz
Follower
Follower
‎2021-09-08 11:43 AM

Hi. I am trying to connect my Arlo Smarthub VMB4540r2 to Apple Homekit. I have restarted the base station numerous times, and after hitting the Set up button, it is just stuck on "Discovering your device. please wait.”
Please help!

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JessicaP
Arlo Employee Retired
‎2021-09-09 09:18 AM

Hi Andraz,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Make sure you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

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JessicaP
Arlo Employee Retired
‎2021-09-09 09:18 AM

Hi Andraz,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Make sure you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

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  • ‎2021-09-08 11:43 AM
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