Token reset for homekit

[Mad90]

Hi there. I need my 3 SmartHub homekit token reset.

[ShayneS]

Hey Mad90,

I just reset your token, go ahead and reboot and try again. 

[Zzyzx]

Can I get a reset token for my account too please?  I've upadated to the latest version of the Arlo app and am still getting stuck on the discovering screen

[JamesC]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[grafstrom]

Same problem here, I need a reset token 

[JamesC]

grafstrom,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[grafstrom]

Same problem after reboot..

[grafstrom]

Now it works! Thanks 

[Johanpeter]

HomeKit stopped working. Deleted app and removed Arlo from HomeKit and started over. Now I get stuck on “discovering devices”

[Johanpeter]

Can I please get a token reset. I’m stuck in discovering devices.

[onshore]

I read in the forums that a token reset for my base station may help solve my HomeKit integration attempt. I've read the instructions for a base station without a scan link for setup, and I do not see the described HomeKit link in the Arlo iOS app under my base station.

Can you help me with this setup. Does the token reset resolve my issue in the Arlo app?

Thanks in advance

[Johanpeter]

Not sure. My link is there but it can’t find the base station to add it to HomeKit.
I think it’s an app update issue.
My cameras was in HomeKit but stopped working after ios 15.4
I deleted app, unplugged base station. And started over but it’s still not working.
Arlo have had issues like this before they update the app.
You can request an token from Arlo through this forum but they haven’t responded to me. Good luck

[JamesC]

onshore, Johanpeter

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Johanpeter]

Thanks. It worked like a charm.

[teesoup]

I can't get my Homekit to discover devices either. Could I get a token reset as well?

[JamesC]

teesoup,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC