Reconnecting to my Apple Homekit

[Jimmy971]

Hello team

My connections to Apple Homekit were suddenly lost, and enable to reconnect , using the App

Could you please perform a « reset token » to my 2 bases ?

Kind regards

[JamesC]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Jimmy971]

Thank you very much, it worked!
Regards

[Bkji]

I do not see any option to click homekit.  Can I get a token to try again.

Thank you.

[JamesC]

Bkji,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[LouBinNC]

Did all the reboots so need a token resent. Had to delete base from HomeKit and now can’t re-add

VMB4000r3

4R057B7LA95A7

[LouBinNC]

JamesC 

I'm in the same boat, can you send me a token reset also ?

VMB4000r3

4R057B7LA95A7

[JamesC]

LouBinNC,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[LouBinNC]

Thanks you, but after reboot still having the issue with it spinning looking for devices.

I has been working fine until I deleted Arlo from Homekit.

[LouBinNC]

Fixed… thanks