Problems to connect Arlo Pro 5S to Apple HomeKit

[henrikmuhl]

Hi, 

I am having issues with my 4 new Arlo Pro 5S cameras. They’re all linked to my Smart Station (VMB4540r4) with an ongoing subscription. I would like to use Apple HomeKit to see my cameras and I have linked my smart station to Apple HomeKit and I can see the base station as a bridge in Apple Home, but not the cameras.

When I go to the smart station and press HomeKit, then search for the cameras when I am close by, they don’t show up.

I have updated the firmware of all my units.

Smart station: 1.26.0.0_1812_12a0681

Cameras: 1.060.34.0_18_ba887f3

Is there something that I am missing?

Thanks in advance.

Henrik

[ShayneS]

Hi @henrikmuhl 

These devices need to be onboarded to your Smart Hub not directly to your WIFI network. to utilize HomeKit features. You can find more info pertaining this feature here 

[henrikmuhl]

That explains the issues.

I have tried following that guide, but as I couldn’t find the cameras under HomeKit for connection, I assumed I had issues with the cameras.

Well, if I now connected my camera to the WiFi, I assume I need to reset the cameras to connect them directly to the smarthub, or how’s the process for this? I can’t find that scenario in the walkthrough guide you sent.

Thanks.

[ShayneS · Accepted solution]

You will need to remove the device and reinstall to the SmartUb or Base Station if they are already connected directly to your router. Side Note: if you want to change "networks" you can do this part from the app in the device settings, no need to remove it.