Arlo|Smart Home Security|Wireless HD Security Cameras

No connection to homkit after ios16

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MK_Flight
Aspirant
Aspirant
Spoiler
 

Hi,

since updating to ios16 i can’t connect to homekit anymore… could a token reset help? If so please send one to my station.

 

tx! 

6 REPLIES 6
JamesC
Community Manager
Community Manager

MK_Flight,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

farmaj86
Aspirant
Aspirant

I am having the same issue. I can’t connect my Arlo Baby monitor or my base station. What is a reset token?

JamesC
Community Manager
Community Manager

farmaj86,

 

Arlo Baby cams do not connect to base stations, they connect directly to your home network. Are you just trying to set up the baby camera or are you also trying to integrate with Apple HomeKit?

 

JamesC

farmaj86
Aspirant
Aspirant

I’m trying to set up (separately) the Arlo Baby and my base station for my 2x Arlo Pro 2 cameras. However, aince the iOS 16 update, neither connects to HomeKit

JamesC
Community Manager
Community Manager

farmaj86,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

MK_Flight
Aspirant
Aspirant

Hi, can i have a token request to? 

because nothing helps to get a connection to my cameras with homekit.

 

tx

Edit: i did not restart my home station… will try this first 🙈

 

edit2: restart made my station visible in homekit! Tx!