Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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More information on HomeKit?

I know this applies to the Arlo Pro 2 as well but it would be great if there was further details on exactly what the HomeKit update will provide, typical execution (must be powered? Will work off battery?) etc.

 

Considering how long and how many requests for HomeKit have been posted on these forums I’m sure I’m not the only one after more details. 

 

And, I’m crossing fingers here, I hope it’s a complete re-write of the code base for the 4K video so we don’t carry the bad bits forward (i.e. pixelated video problems)

Message 3 of 121

Arlo Pro 2 & Apple HomeKit

I am looking to replace my extensive surveilance system early next year and because I am unhappy with the manufacturer I have used in the past, I am looking at the alternatives...

 

The "Arlo Pro 2" products certainly look impressive, but they do not seem to have support for Apple's HomeKit and it is not clear if this planned for the future... Unfortunately, the "Arlo" website does not give me the option to e-mail technical/sales support.

 

So does "Arlo Pro 2" support HomeKit and if not, is there any information to suggest that this might be coming?

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Message 1 of 121
Arlo Moderator

Re: Arlo Pro 2 & Apple HomeKit

Hi Cadillac_Cowboy,

 

We currently only support the Homekit with the Arlo Baby. If Homekit support becomes available for other products we will post an announcement.

Message 2 of 121
Arlo Moderator

Re: More information on HomeKit?

Hi @SammyNZ,

 

You can read more about our HomeKit Support for Arlo Pro 2 and Ultra here: Arlo to Add Apple HomeKit Support for Arlo Ultra and Pro 2 Wire-Free Camera Systems

Message 4 of 121
Initiate

Re: Arlo Pro 2 & Apple HomeKit

It was just announced that the Arlo 2 will be getting homekit support via a software update. 

Message 5 of 121

Re: Arlo Pro 2 & Apple HomeKit

Sources:

* https://www.gadgetguy.com.au/arlo-at-ces-2019/

* https://9to5mac.com/2019/01/07/arlo-announces-homekit-software-update-for-its-home-security-cameras-...

* https://eftm.com/2019/01/arlo-adds-security-products-and-apple-homekit-integration-at-ces-56242

* https://www.macrumors.com/2019/01/07/arlo-ultra-4k-hdr-camera-home-security-system/

 

From what I can tell, the firmware update/upgrade for existing models will be coming sometime in Quarter 1 (i.e. January/February/March 2019), and the new (camera) model will be coming in "late 2019"...

 

Anyway, now I have an excuse to buy Arlo!

Message 6 of 121
Star

Re: More information on HomeKit?

This does indeed address the camera, thanks @JessicaP

 

The follow up to this would be what about the other hardware?

Are there any plans to expose the doorbell, spotlight, security (motion, temperature sensors), etc. as well?

 

This would help make it a very compelling product for HomeKit users as it starts to look like an all-in-one system without having to mish-mash various vendors products.

Message 7 of 121
Arlo Moderator

Re: More information on HomeKit?

We currently don't have any information related with other hardware. Once we do have more information, we will be sure to update the community.

 

Another option is to post your idea to have more of our hardware linked with HomeKit through our Idea Exchange board where our development team routinely reviews posts to assess which features the community would like to see implemented. 

Message 8 of 121
Aspirant

Re: Arlo Pro 2 & Apple HomeKit

So Homekit will not be available for the original Arlo Pro? Only the Arlo Pro 2?
Model: VMC4030 | Arlo Pro Wire-Free Camera
Message 9 of 121
Apprentice

Re: More information on HomeKit?

Can I ask when we should expect it?

Is it a month away? 3 months? 6 months?

I know an exact date is not possible but sharing a broad ETA would be helpful.

Thanks!
Message 10 of 121
Highlighted
Arlo Moderator

Re: More information on HomeKit?

Hi @Technojames,

 

HomeKit support  for Arlo Ultra and Pro 2 will be available at the end of Q1 2019. You can read more about it here: Arlo to Add Apple HomeKit Support for Arlo Ultra and Pro 2 Wire-Free Camera Systems

Message 11 of 121
Initiate

Homekit

Any news about when homekit is coming to pro2? Other than 1. Quarter?
Model: VMB4000 | Arlo Pro/Pro2 Base Station
Message 12 of 121
Apprentice

Re: Homekit

We are inching closer to the end of Q1 and still no update regarding HomeKit. Please prove me wrong.
I am hoping Q1 is reached and not a 'farrrr quuuue'.

Message 13 of 121
Star

Re: Homekit

Any update? We have March 2019.
The link beibg provided multiple time tels nothing new from longer time.
Can we get some update please?
Message 14 of 121
Apprentice

Re: More information on HomeKit?

Hi,

Nearly Mid-March and nothing. No advice. No information. No drop date.

Can you please advise the date?

Failing release of the HomeKit update I’ll be returning all my Arlo equipment for a full refund.. you can’t make statements about functionality to market the remove that offer. It is false advertising.

My conern is you’ve just announced a sale on Arlo Pro 2 cameras but haven’t mentioned HomeKit.

So now that there is only 20 days left in the 1st quarter of 2019, when will HomeKit go live?
Model: VMC4030 | Arlo Pro Wire-Free Camera
Message 15 of 121
Star

Re: More information on HomeKit?

I’m patiently waiting for iOS 12.2 to drop. I have a feeling there are some needed HomeKit changes (along with the airplay/HomeKit TV support) that are required for Arlo to properly support HomeKit.

I know that there is a camera/battery powered limitation from Apples side but I’ve had no issues making my Arlo baby cameras mobile (they have a battery) and still accessible in the Home app.

I’m sure they will relax certain restrictions which will mean that the team can finally release the promised support.

Then again, I wouldn’t be surprised it we see this in Q3 in the end...
Message 16 of 121
Apprentice

Re: More information on HomeKit?

Hi,

Just wondering if you can provide an update on HomeKit for Arlo Pro?

Is it on track? Will it be released this quarter?

Your company has made public statements that influence people’s purchasing decisions. I think it is important to keep your customers informed right?
Message 17 of 121
Apprentice

Where is Homekit

It is the 24th of March.

HomeKit support is supposed to be rolled out at the end of the 1st quarter 2019 as per your press release.

So... how’s it coming along? When is it going to drop?
Message 18 of 121
Luminary

Apple HomeKit

Hello arlo community, anybody know if HomeKit is still on for q1/19?
Message 19 of 121
Apprentice

Re: More information on HomeKit?

Going to reply?

Where is Homekit?
Message 20 of 121
Luminary

Re: More information on HomeKit?

Hmmm any word on HomeKit? It’s almost the end of q/1 19.
Message 21 of 121
Apprentice

Re: More information on HomeKit?

I asked the following question on the Arlo Australian/New Zealand facebook thread;

 

Question

Q1 HomeKit support still to occur for Pro2 and Ultra?

Official response -

There currently is no timeline for this. Stay tuned for updates. ^KN

 

In otherwords the press relelase may be grounds for misleading and deceptive conduct under the Australian Trade Practices Act. Wooing in customers to boost sales, on something they cannot deliver.

 

My expectations on Arlo to deliver anything are now very low. Not happy.

Message 22 of 121
Luminary

Re: More information on HomeKit?

Now now we are close to the ending of q1, it’s not over yet but we will see only as time comes in the next 5 days how things go. If they said the end of q1 then it could literally be the last day or sooner , you shouldn’t be jumping to your conclusion so early saying you don’t believe in them.
Message 23 of 121
Aspirant

Re: More information on HomeKit?

Its almost end of Q1 and according to the press release, it was mentioned that HomeKit support will be coming by Q1. Please dont follow Ring's footsteps. This way people will look for other alternatives. 

Model: VMB4000 | Arlo Pro/Pro2 Base Station, VMC4030P | Arlo Pro 2 Wire-Free Camera
Message 24 of 121
Apprentice

Re: More information on HomeKit?

jessicaP

Will you be responding to this request for information?

I would say that silence is not managing the situation well.
Message 25 of 121