Integration with Google Home

[Jeff__h]

Have a new 5S and have linked it with Google Home.  I mostly access Google home from my IOS devices.  In the Google home app the camera is shown and I can get a live view for a few seconds before the feed stops.  My Pro 2s and essential stream ok.  Trying to get a full screen view of the camera fails for all devices.  All devices are at latest software/firmware.  

Is there a problem with the interface between google home and arlo?  Why does it only affect the 5S with dropped streaming?  Why can't the other cameras be streamed in full screen mode?

[ShayneS · Accepted solution]

This is a know symptom with Google integration and the Google team is aware and working towards a resolution, You can follow any updates on this here: https://issuetracker.google.com/issues/363903532

[gsuh]

Thanks @ShayneS, the live streams on my nest hubs are now working. iOS app is still not streaming full screen, but looks like Google is finally making progress. 

[alex_loo]

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@alex_loo wrote:

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@ShayneS wrote:

@alex_loo 

Thank you for creating a new thread with that info. I have inquired with the team and I will add more info to that thread as soon as possible. 

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thanks.  "as soon as possible" is important to both ARLO and its customers.  If ARLO thinks the 3 modes a "good design", smooth automation is one of the best way for customers to embrace and love.

Apparently, nobody can even use automation to the minimal, in the new world.

Alex

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hi @ShayneS , I think I have sorted the answers myself, during this wait.

• all 3 modes are available from ARLO, from automation integration perspective
• Google Home automation can see all 3 modes, but GH has decided NOT to perform disarm (ie switching to STANDBY).  Probably a liability consideration from google.  From GH, both ARM AWAY and ARM HOME can be switched to.
• Google Home automation can still switch to STANDBY, but only via "hey google disarm ARLO" plus me yelling the ARLO PIN everytime.
• IFTTT can switch to both ARM AWAY ("arm") and STANDBY ("disarm")

Alex

[gsuh]

@ShayneS, since Google Home update 3.27.104 on iOS yesterday I have live streams fully working again, thanks. 

[ShayneS]

@gsuh That's good news, thanks for that update. 

[Jeff__h]

There are still connection problems if viewing feeds in the Favorites section of Google home.  I also a random issues in full screen feed viewing…sometimes it works other times nothing.  But some improvement with full screen feed viewing.  Not totally there yet but nice to know they are looking at it.