Integration with Google Home

[Jeff__h]

Have a new 5S and have linked it with Google Home.  I mostly access Google home from my IOS devices.  In the Google home app the camera is shown and I can get a live view for a few seconds before the feed stops.  My Pro 2s and essential stream ok.  Trying to get a full screen view of the camera fails for all devices.  All devices are at latest software/firmware.  

Is there a problem with the interface between google home and arlo?  Why does it only affect the 5S with dropped streaming?  Why can't the other cameras be streamed in full screen mode?

[ShayneS]

This is a know symptom with Google integration and the Google team is aware and working towards a resolution, You can follow any updates on this here: https://issuetracker.google.com/issues/363903532

[gsuh]

Thanks @ShayneS, the live streams on my nest hubs are now working. iOS app is still not streaming full screen, but looks like Google is finally making progress. 

[alex_loo]

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@alex_loo wrote:

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@ShayneS wrote:

@alex_loo 

Thank you for creating a new thread with that info. I have inquired with the team and I will add more info to that thread as soon as possible. 

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thanks.  "as soon as possible" is important to both ARLO and its customers.  If ARLO thinks the 3 modes a "good design", smooth automation is one of the best way for customers to embrace and love.

Apparently, nobody can even use automation to the minimal, in the new world.

Alex

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hi @ShayneS , I think I have sorted the answers myself, during this wait.

• all 3 modes are available from ARLO, from automation integration perspective
• Google Home automation can see all 3 modes, but GH has decided NOT to perform disarm (ie switching to STANDBY).  Probably a liability consideration from google.  From GH, both ARM AWAY and ARM HOME can be switched to.
• Google Home automation can still switch to STANDBY, but only via "hey google disarm ARLO" plus me yelling the ARLO PIN everytime.
• IFTTT can switch to both ARM AWAY ("arm") and STANDBY ("disarm")

Alex