Arlo|Smart Home Security|Wireless HD Security Cameras

Re: IFTTT and Arlo Go not recording/working together as of 1/06/2020

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webdude12
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According to this post, this is suppose to be fixed:

 

https://community.arlo.com/t5/Partner-Integrations/IFTTT-and-Arlo-not-recording-working-together-as-...

 

But its still not working with the Arlo Go cameras. 

 

Firmware is stuck at: 1.096.3.0_1.8.56.0_4 on all cameras, with no option to upgrade them from the My Arlo portal. 

 

I have tried multiple times to reach out to support via chat and always get unavailable after selecting the Arlo Go camera in the drop down.

7 REPLIES 7
chrisngrod
Apprentice
Apprentice

Seems to be an issue still with the Arlo Ultra base station.  😞

 

No firmware updates available.

 

EDIT:  I can download it on my phone and watch it, but I cannot watch it from the app even though it says 30 seconds has been recorded.  The play button never shows up.

JessicaP
Arlo Moderator
Arlo Moderator

Hey webdude12 and chrisngrod,

 

I would suggest to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

PLa123
Aspirant
Aspirant

I have also this issue and no update.

I am still on Version 1.096.3.0_1.8.55.0_16.

Do you have a solution?

Thanks

 

webdude12
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Still on Firmware 

1.096.3.0_1.8.56.0_0.6.5.4.VZ.007
 
 And no repsonse from support.  Very  frustating
webdude12
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Finally being told by support that its Verizon that has not approved the latest firmware for our cameras and until they do, this functionality will be broken. 

webdude12
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Star

Verizon finally updated the Firmware, yet this functionality still does not work.   Guess its time to find a new solution for a camera, since Arlo can not even support their own products. 

Viktor1
Aspirant
Aspirant

Just bought 4 of these, they came with firmware 

1.096.3.0_1.8.55.0_19.
Dosen't get the schedule to work.
Is this working for anyone yet?
Model: VML4030 | Arlo Go 3G/4G LTE Wire-Free Camera