Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Luminary

Homekit update

Arlo homekit official update by anyone at arlo??
Model: VMS5240 | Arlo Ultra 2 Camera Kit
Message 8 of 436

Accepted Solutions
Community Manager

Re: Homekit update

HomeKit is now available for Pro and Pro 2 cameras, for more information on this and how to set up with HomeKit, take a look here: Apple HomeKit is now compatible with Arlo Pro and Pro 2 cameras!

 

HomeKit compatibility for Ultra is slated to be released in Q4. We will keep you updated as new information arrives.

 

JamesC

Message 143 of 436

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Apprentice

Apple HomeKit Support?

@JamesC

Just wondering when the firmware update will be pushed to enable Apple HomeKit Support? Some reports from CES stated Arlo will push the HomeKit firmware update by the end of January. Is this true? If so, is Arlo on track to do this without delay?

Thanks,

D
Message 1 of 436
Initiate

Re: Apple HomeKit Support?

I am also waiting for HomeKit before pulling the trigger on my purchase.  Any update on the firmware push for this?

Message 2 of 436
Star

Re: Apple HomeKit Support?

Same here, after all the failed promises from Ring and others I'm also waiting for them to deploy the firmware before committing. 

I do have high hopes though as the Arlo Baby is pretty much stable (and with faster stream access) on HomeKit.

We barely use the Arlo app unless we want to look at previous recordings.

 

I wouldn't hold out for Q1 release though as it appears that they still have the basics to sort out and from what I see (with @JamesC being crazy active recently Smiley Happy) they're working quickly to deliver on the initial offering. 

Message 3 of 436
Apprentice

HomeKit

My last post was moved by an admin but nobody responded.

Where is Homekit? When is it going to be released?

I’ll just keep posting this until I get a response.
Model: VMC4030 | Arlo Pro Wire-Free Camera
Message 4 of 436
Luminary

Re: HomeKit

I have the same question!
Message 5 of 436
Initiate

Arlo Ultra and Apple HomeKit

Hi there,

I’m new to the community so apologies if this has already been covered off... I’ve just invested in the Ultra cameras and this decision was based on Apple HomeKit integration but cannot find any details other than the press release in Jan 19, does anyone have further information on when the firmware update is scheduled please..?

Much appreciated, cheers,
J.
Message 6 of 436
Star

Re: HomeKit

Don’t expect anything from a company with unreliable products
Message 7 of 436

Re: Homekit update

Some communication about this would be nice

Message 9 of 436

Re: Homekit update

Question too cryptic.

 

What are you asking about?

 

 


My Arlo hardware: Q Plus, Pro 2 (X2), Security Light, Ultra, Doorbell, Chime
Message 10 of 436
Initiate

Re: HomeKit

Looks like they flaked on the HomeKit update. I’ll be bringing back the stuff that’s still returnable.
Message 11 of 436

Re: Homekit update

I believe why this is being asked is your statement at CES 2019 said you’d be supporting Homekit by the end of Q1. Yesterday being March 31 was the end of Q1 so we your customer base would have expected you to have kept your promise or released a statement updating it. We should not be having to even ask this question. Now, get on with it and stop looking like fools. What is the eta of you supporting Homekit? IRIS shutdown yesterday and a lot of us are looking for a replacement for our cameras. Its not going to be Arlo if your not supporting Homekit because for many of us we’re not purchasing until we see you keep your word. Q1 come and gone and your not communicating. Is this a harbinger of things to come it we choose your system? Please update all of us!


@Cwmmmm wrote:
Arlo homekit official update by anyone at arlo??

 

Model: VMS5440 | Arlo Ultra 4 Camera Kit
Message 12 of 436

Re: Homekit update

Thanks. I had no idea what Homekit referred to. Actually, I am not much wiser now. I presume that it is some brand of IoT stuff. Apple?

 


@Commacausi wrote:

I believe why this is being asked is your statement at CES 2019 said you’d be supporting Homekit by the end of Q1.

 

I have no idea who "your" refers to.

 

You should know that this community is essentially a user-to-user venue with some input from a small band of Arlo techies. Their task is to help users to fix technical issues. They may know about other stuff, but you won't see them commenting much here. 

 

Most of the answers come from fellow users who have no connection with Arlo. They just have a lot of collective experience and are familiar with the sort of problems that turn up here.

 

Given that the Ultra launch was pushed back to last week, I suspect that there has been some "mission slip".


My Arlo hardware: Q Plus, Pro 2 (X2), Security Light, Ultra, Doorbell, Chime
Message 13 of 436
Luminary

Re: Homekit update

It’s so pitiful
Message 14 of 436
Luminary

Re: Homekit update

Considering that everyone from arlo sees all this heat about HomeKit and haven’t responded I’m super disappointed.
Message 15 of 436
Luminary

Re: HomeKit

I will be selling all of my equipment too, going to go with logi circle.
Message 16 of 436
Star

Re: Homekit update

I opened the arlo app this morning and was promoted with an iOS message asking if arlo could get permission to “Home” for HomeKit.

Message 17 of 436

Re: Homekit update

Yep just got the same update, rebooted my ultra multiple times already hoping for a firmware update to go with it, no luck so far ☹️

Message 18 of 436

Re: Homekit update

I got the HomeKit prompt in the Arlo app today too.
Model: VMS5440 | Arlo Ultra 4 Camera Kit
Message 19 of 436
Luminary

Re: Homekit update

So does this mean homekit is here? Unfortunately I’m not home will homekit only work over local internet?
Message 20 of 436

Re: Homekit update

I don’t believe HomeKit is here just yet, sadly. Allowing Arlo to access HomeKit data has in fact added it to the other devices that allow HomeKit access, but within the Arlo and Home apps there is no way to add the devices to HomeKit yet. Hopefully this means that HomeKit support is coming sooner rather than later with firmware updates for the base station and cameras.
Model: VMS5440 | Arlo Ultra 4 Camera Kit
Message 21 of 436
Luminary

Re: Homekit update

Awesome! Even though not done in q1 maybe it will be done early q2! Fingers crossed
Message 22 of 436
Community Manager

Re: Homekit update

Thanks for letting us know. We apologize for this inconvenience. The in-app popup message you received after the update is an error. We are currently working to resolve this issue immediately.

 

We are actively working to launch this capability and will let you know when it’s available.

 

JamesC

Message 23 of 436

Re: Homekit update

Oh dang, that’s severely disappointing. Hopefully Arlo pulls through and actually delivers HomeKit, unlike some other companies (Ring), since I purchased this product specifically due to HomeKit integration. For example, I want to utilize HomeKit automations with Arlo and the Rachio 3 system to ward off any sort of potential unwanted activity at night with my sprinkler system.

If Arlo has a Beta test for HomeKit (which I highly recommend after being a sort of Beta tester for the Arlo Ultra cameras and their original launch), I would love to be a part of that.
Model: VMS5440 | Arlo Ultra 4 Camera Kit
Message 24 of 436
Aspirant

Will arlo support homekit?

Hello, I am planning on using arlo ultra as security cameras for outdoors, but I am interested in Homekit support. Will it swill be a thing? I don’t want to buy it and they never add it.
Message 25 of 436