Arlo|Smart Home Security|Wireless HD Security Cameras

Failed to detect my base station in Homekit

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I am using Arlo Pro 2 and it used to be fine to connect to my Homekit. However, after I switched to use the Netgear Orbi RBK852 Mesh system, I failed to set up my basestation in Homekit as it failed to detect any device. All the firmware are the latest one. Please kindly suggest any solution.

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
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Arlo Moderator
Arlo Moderator

Hi @drtklam

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

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Thanks. Problem solved after reset of base station
Model: VMB4000 | Arlo Pro/Pro2 Base Station