Arlo|Smart Home Security|Wireless HD Security Cameras
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Failed to detect my base station in Homekit

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  • ‎2019-12-06 07:27 PM
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drtklam
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Aspirant
‎2019-12-06 07:27 PM

I am using Arlo Pro 2 and it used to be fine to connect to my Homekit. However, after I switched to use the Netgear Orbi RBK852 Mesh system, I failed to set up my basestation in Homekit as it failed to detect any device. All the firmware are the latest one. Please kindly suggest any solution.

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ShayneS
Arlo Moderator
Arlo Moderator
‎2019-12-09 03:59 PM

Hi @drtklam

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

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drtklam
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‎2019-12-09 05:27 PM
Thanks. Problem solved after reset of base station
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  • 2 Replies
  • ‎2019-12-06 07:27 PM
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  • 2 In Conversation

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