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Failed to detect my base station in Homekit

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drtklam
Aspirant
Aspirant

I am using Arlo Pro 2 and it used to be fine to connect to my Homekit. However, after I switched to use the Netgear Orbi RBK852 Mesh system, I failed to set up my basestation in Homekit as it failed to detect any device. All the firmware are the latest one. Please kindly suggest any solution.

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @drtklam

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

drtklam
Aspirant
Aspirant
Thanks. Problem solved after reset of base station