Homekit token reset

[aj22]

Can I get a token reset as well?

Firmware: 1.17.1.2_3987_0e6c162
Hardware:VMB4000r3

Thanks

[Bender2996]

Thanks James, that worked!

[Uabmedic200]

May i have a token reset as well please?

[JamesC]

Uabmedic200,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[mkh555]

Hi Shayne - can I get a token reset too?

[JamesC]

mkh555,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Ghailey]

May i have a token reset as well please?

[Mastalan84]

Can i have a token reset as well please?

[JamesC]

Ghailey, Mastalan84

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Ghailey]

Thanks, but it did not work.

I did as per the instructions. 

I disconnected the base station from power and left it for 5 minutes.  I then reconnected the base station to power and waited for it to come online.  (3 green LED's lit up).

I selected my base station in the Arlo app on my iPhone and went to the homekit tab but all it did was stay on the screen saying:  Discovering your device.  Please wait.  I left it for 10 minutes but it did not advance any further than this screen / message.

[JamesC]

Ghailey,

If you're still experiencing an issue, you may need to remove, factory reset, and re-onboard your base station.

Take a look here for more information on how to do this: https://kb.arlo.com/1057976/How-can-I-reset-my-Arlo-SmartHub-or-Base-Station

JamesC

[staring07]

Hi,

Can I please get my HomeKit token reset again.

Thanks.

[JamesC]

staring07,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[kevbot186]

Hi Shane,

could you reset my token as well please? I’ve had the system for a month now and have tried endlessly to connect to HomeKit with no luck. I have all latest firmware as well. 

it is a VMB5000r6

sn: A9W2257NA0460

thank you. 

[kevbot186]

Hi James, could you reset my token as well please? I’ve had the system for a month now and have tried endlessly to connect to HomeKit with no luck. I have all latest firmware as well.  it is a VMB5000r6 sn: A9W2257NA0460   thank you. 

[JamesC]

kevbot186,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Be_jammmin]

Shayne can you please reset me so I can connect HomeKit?

thanks

[RGU1]

Can I have a token reset as well?

[MichaelMou85]

Can I get a token reset as well?

[JamesC]

Be_jammmin, RGU1, MichaelMou85

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Johanpeter]

Please send HomeKit reset token 

[JamesC]

Johanpeter,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Johanpeter]

Much appreciated 

[Johanpeter]

Please send it again. HomeKit stopped working within a week

Sincerely, Johan

[Fogrover2]

Hi

My HomeKit does not recognize one of my Arlo base stations. Can a HomeKit token help? How would I get one? Thanks.

[JamesC]

Johanpeter, Fogrover2

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC