HomeKit Token

[Nakotch]

Can someone help me with a HomeKit token reset?

[Mgome009]

Hello I am having issues connecting my Arlo Pro 2 base to home kit. Can someone please help me figure this out?

[coldfire7]

I am having the same issue. I had it initially set up and working for a few weeks with video showing up in the iOS Home app, then it stopped working. I removed from Homekit and tried setting up the base station again, but it just stays on the blank discovering screen.

Can I get a reset (I assume this is what is needed)? Thanks

[GrandPooPaw]

HomeKit token reset so Camera show up in HomeKit.  I rest homekit and am adding devices back in now I can’t get Arlo to be added. Device Discovery just sits there- I have seen many requests in this forum, but being new I can’t seem to reply or find a clue how to do so. 

[yasecret]

Please reset my token

[JessicaP · Accepted solution]

Hi Nakotch, Mgome009, coldfire7, GrandPooPaw, yasecret,

I've sent a token reset request to your Base Station/SmartHub that should resolve the issue. Please reboot your Base Station/SmartHub (remove and reapply power) and allow the Base Station/SmartHub to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

[coldfire7]

That worked, thank you.