HomeKit Pairing Code

[Vlsech]

Hello

I have an older Arlo 2 Pro with no HomeKit pairing code listed on the base station.  Sounds like a token reset would give me one.  Is that true?

If not, how would I obtain a code?

thanks,

Vince

[iza1]

I have the same issue. Can you please reset my token?

[bkhalterman]

I’ve been trying to get Arlo cameras back into HomeKit for days now. I cannot add them through the app, as it just sticks on the screen saying it’s finding my cameras… there is no HomeKit pairing code, and so, I am stuck. I have all the latest software and firmware on all devices. Can you help me?

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?

[SpazShark]

Hi James,

I have 2 Arlo Pro cameras connecting to a VMB4000r3 base station. I'd like to pair this with HomeKit so I can use it with HomeAssistant. Can you please provide me with a token reset?

Thanks

Mike

[bkhalterman]

Was this a reply to me?

[SpazShark]

No. Arlo support. Sorry if I replied to you by mistake.

[LeRyman1]

Need a token reset so I can reconnect to Homekit.

Thanks in advance!!

[JamesC]

SpazShark, LeRyman1

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: https://kb.arlo.com/000062279/How-do-I-connect-my-Arlo-camera-to-Apple-HomeKit?cid=reddit&cid=reddit...

JamesC

[LeRyman1]

That fixed the issue ... THANKS!!

[Zzyzx]

Hi James,

I’m stuck at discovering devices with my arlo pro 2.  Can I request a token reset for my device, please?

[JamesC]

Zzyzx,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo device to Apple HomeKit?

JamesC

[dthomas946]

I need to get the 8-digit Pairing code for my BaseStation.  Where can I find that?

[StephenB]

---

@dthomas946 wrote:

I need to get the 8-digit Pairing code for my BaseStation.  Where can I find that?

---

Actually what you really need is a token reset.

[bkhalterman]

I also need a new pairing code.  An you please rest my arlo hub?

[BrookeN]

@dthomas946 and @bkhalterman I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit? Use the instructions for setting up without a code. 

[SkyPad]

Hi, I too reset my Arlo Pro Base WMB4000 after adding a an Arlo Home Security System and do not have a code in order to add it to Apple HomeKit. Can you please provide some assistance? Thank you so much!

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit? Use the instructions for setting up without a code. 

[SkyPad]

Thank you so much! It worked and it is set.

[robferre]

Hi

I'm also looking to get a token reset to get a pairing code for my VM4000

Thanks

[BrookeN]

@robferre can you please dm me the email address that has the basestation attached to it. I am not seeing it under the email address that is provided.

[SkyPad]

Hi Brooke,

Could you kindly reset my base station. I know it was previously done and it worked but for some reason it lost communication with my cameras. Also, I have a 2 security base systems with a bunch of detection devices set throughout the apartment like front door and rooms. Are those able to be detected on HomeKit?

[BrookeN]

@SkyPad  I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?

This gives you more information on what can be used with the Homekit: https://www.arlo.com/da_dk/support/faq/000062279/How-do-I-connect-my-Arlo-camera-to-Apple-HomeKit

[brewnote]

I just ordered a 'refurb' SmartHub on Amazon (VMB 4540).  There is no HomeKit code on the device or in the documentation.

Please advise.

[BrookeN]

You will want to follow these instructions:

To setup an Arlo device without a setup code:

1. Launch the Arlo Secure App on your Apple device.
2. Tap Settings > My Devices.
3. Select an Arlo SmartHub or Arlo Base Station.
4. Tap HomeKit.
5. Select the Arlo SmartHub or Arlo Base Station you want to add to Apple Home.
   If you receive an Uncertified Accessory Error message, visit: When adding my Arlo Base Station to Apple Home, what should I do if I receive an Uncertified Accesso...
6. Select a Home or tap Add New Home.
   If you don’t have a Home set up in the Arlo Secure App, you are directed to create a Home.
7. Select a Room or tap Add a New Room.
   If you don’t have a Room set up in the Arlo Secure App, you are directed to create a Room.
8. Tap Continue to add devices to HomeKit to add devices or additional Base Stations.
9. Continue through the setup flows to confirm the name and room placement for each device.
   Note: The name that you give each device is used for Siri commands. Choose a unique name that is easy to remember and pronounce.
10. Confirm the name of the device.
11. Tap Skip, or rename any other devices as needed.
12. Tap Finish.
    Your devices are ready to use with Apple Home.

[brewnote]

Yes I tried that.  I can't get passed step 8.  It requires me to type a setup code or scan a QR code.  I don't have either.