Arlo|Smart Home Security|Wireless HD Security Cameras
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Can I please get a Homekit token reset?

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Prowl
Star
Star

Can I please get a Homekit token reset?  I have moved home and I had to start HK from scratch, 

 

Thanks

 

5 REPLIES 5
ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Vikki55
Aspirant
Aspirant

Can you please reset my token as well?

JamesC
Community Manager
Community Manager

Vikki55,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Nsutton
Aspirant
Aspirant

I’m having the same issue. I click Setup HomeKit and it just spins on discovering. 

JamesC
Community Manager
Community Manager

Nsutton,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC