Arlo|Smart Home Security|Wireless HD Security Cameras

Base Station not showing in Arlo App. Home Kit Link

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usmcss
Aspirant
Aspirant
Hey guys! Going NUTS here!!!! I’ve tried everything from resetting, uninstalling apps……. I can’t get my Cameras working with Home Kit. Everything is on the same Network/WiFi

I had this working months ago with Home kit and for some reason it stopped working. I deleted all cameras from home kit.

Now when I go into the Arlo App and click home kit under the Hub settings, the hub does not appear?

I think I need a reset token or something. I can’t add anything through the home kit app ether. I don’t have a code or the scannable imagine on the router to add a device to home kit.

Thanks!
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usmcss
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Aspirant
Really Hoping to get an answer to this? Thank you!
JamesC
Community Manager
Community Manager

usmcss,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

usmcss
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Aspirant
Thank you James!!!! I really appreciate it!!!! That fixed it!!!!!!