- English
- /
- Arlo Forum Discussions
- /
- Partner Integrations
- /
- Re: Arlo base cannot connect to HomeKit. Stuck at ...
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
cannot connect to HomeKit, stuck on discovering screen. I think I need a token reset?
- Related Labels:
-
Apple HomeKit
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:
How do I connect my Arlo device to Apple HomeKit?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Still isn't working for me. I followed the instructions, but I'm still stuck at the "Discovering your device. Please wait." screen. This used to work a long time ago...
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Try logging out and logging back in and then trying the steps again. If that does not work, you would have to reset the base station and re-add on the cameras.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I tried factory reset by pressing the reset button on the back of the base station. I had to add all my cameras but I still was not able to setup HomeKit. It still hangs on that screen.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:
How do I connect my Arlo device to Apple HomeKit?
-
Amazon Alexa
99 -
Apple HomeKit
648 -
Apple TV App
7 -
AppleTV
26 -
Arlo Mobile App
57 -
Arlo Pro
2 -
Arlo Pro 2
1 -
Arlo Q (Plus)
1 -
Arlo Secure
9 -
Arlo Smart
36 -
Arlo Wire-Free
1 -
Before You Buy
29 -
Features
82 -
Firmware Release Notes
8 -
Google Assistant
79 -
IFTTT
69 -
IFTTT (If This Then That)
117 -
Installation
87 -
Modes and Rules
13 -
Motion Detection
1 -
Online and Mobile Apps
70 -
Samsung SmartThings
71 -
Security System
1 -
Service and Storage
5 -
SmartThings
73 -
Troubleshooting
384 -
Videos
1
- « Previous
- Next »