Arlo|Smart Home Security|Wireless HD Security Cameras

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null0
Aspirant
Aspirant

Hello,

I see there’s a lot of posts regarding the Apple HomeKit not syncing with a base station VMB5000r6 that was part of the Best Buy ultra 2 kit. Is there something you can reset that would help me? I’m definitely on the same network. 

kind regards

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BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

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2 REPLIES 2
BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

null0
Aspirant
Aspirant

It worked! Thank you!!