Apple HomeKit stuck at "Discovering your device. Please wait

[bryantrichar]

I've seen some responses about needing a token sent for this issue?

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184 

[TCSL]

Hi, still not working I’m stuck at the same screen with no devices being found… should I be near the hub for this scan or near the cameras themselves or near my wifi box? I really would like to get to the bottom of this because nothing has changed 

[BrookeN]

@TCSL log out of the account and log back in. Make sure you have homekit enabled. And then try the steps to set up without a code again. 

[gpalaciosa]

Hi, can you send me a Token reset I am also stucked with Home kit

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184 

[Pasipeikko]

I have the same HomeKit problem as others. Cannot add Smarthub. I just got the first one replaced and have to start over, same problem as the first tule. Can i get a second token also for the new hub?

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184 

[tfa225]

I’m having the same issue. Can I be sent the token?

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184 

[ArloCanada]

Hi can I please get token reset. Thanks 

[ArloCanada]

Hi no need to send token reset it’s working now.

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184

[firetitan]

Hi BrookeN

Could you also send me a token reset please as one of my hubs which has 3 cameras connected is not displaying in my Homekit, my there two are displaying fine.

VMB4000r3 

Thank You very much 🙂

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184