Arlo|Smart Home Security|Wireless HD Security Cameras

Apple HomeKit stuck at "Discovering your device. Please wait

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bryantrichar
Follower
Follower

I've seen some responses about needing a token sent for this issue?

156 REPLIES 156
Rokypop
Aspirant
Aspirant

Also having this issue, could I get a token reset? Thank you

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

Theo0723
Aspirant
Aspirant

Can I get a token sent as well? Thanks 

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?

Jkgreene
Aspirant
Aspirant

Can I please have a token sent as well? 

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?

srichai53
Aspirant
Aspirant

Can I have a token sent?  Thanks 

MORGiON666
Star
Star

Could I get a token reset to please

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?

KyleS214
Aspirant
Aspirant

I need a token reset please

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

cc8383
Aspirant
Aspirant

I also can Not add base Station and Camera to HomeKit.

reset and multiple re-Installationsmdid Not Work out.

 

can you send a reset Token?

 

many thanks

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184


 

cc8383
Aspirant
Aspirant

So I need to remove the base and therefore setup the base and re-install all the cameras again? Or is a restart of the base sufficient?

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

StephenB
Guru Guru
Guru

@cc8383 wrote:

So I need to remove the base and therefore setup the base and re-install all the cameras again? Or is a restart of the base sufficient?


Restarting the base is sufficient.

noisybeau
Aspirant
Aspirant

Same issue.  How do I get this token reset?  Thank you.

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184

Danlfc72
Aspirant
Aspirant

I’m having the same issue, are you able to issue a token to me?

JamesC
Community Manager
Community Manager

Danlfc72,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Chuck-cheese_08
Aspirant
Aspirant

Hi,

I also need a token reset. I used to get notification via my Apple TV and view my cameras. No longer can see cameras on Homekit....

 

Please assist with a reset. 

Thanks,

JamesC
Community Manager
Community Manager

Chuck-cheese_08,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

mrmoschops
Aspirant
Aspirant

I need a token reset also.

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

1westside1
Aspirant
Aspirant

Need a token refresh please. Thank you