Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
bryantrichar
Follower
Follower

I've seen some responses about needing a token sent for this issue?

117 REPLIES 117
Rokypop
Aspirant
Aspirant

Also having this issue, could I get a token reset? Thank you

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

Theo0723
Aspirant
Aspirant

Can I get a token sent as well? Thanks 

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?

Jkgreene
Aspirant
Aspirant

Can I please have a token sent as well? 

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?

srichai53
Aspirant
Aspirant

Can I have a token sent?  Thanks 

MORGiON666
Star
Star

Could I get a token reset to please

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?

KyleS214
Aspirant
Aspirant

I need a token reset please

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

cc8383
Aspirant
Aspirant

I also can Not add base Station and Camera to HomeKit.

reset and multiple re-Installationsmdid Not Work out.

 

can you send a reset Token?

 

many thanks

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184


 

cc8383
Aspirant
Aspirant

So I need to remove the base and therefore setup the base and re-install all the cameras again? Or is a restart of the base sufficient?

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

StephenB
Guru Guru
Guru

@cc8383 wrote:

So I need to remove the base and therefore setup the base and re-install all the cameras again? Or is a restart of the base sufficient?


Restarting the base is sufficient.

noisybeau
Aspirant
Aspirant

Same issue.  How do I get this token reset?  Thank you.

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184