Arlo|Smart Home Security|Wireless HD Security Cameras

unable to activate cameras on laptop

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GinaMama
Aspirant
Aspirant

 able to activate camera on iphone but unable to activate cameras on laptop  When I click on Live on laptop is goes to please wait and does not progress further.

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JamesC
Community Manager
Community Manager

GinaMama,

 

Check your Chrome plugins to make sure Flash is enabled.

 

Type "chrome:plugins" in the browser address bar to open the Plug-ins page and make sure Adobe Flash Player is enabled and "Always allowed to run".

 

JamesC

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4 REPLIES 4
jguerdat
Guru Guru
Guru

What browser? Does it support Flash or have Flash installed? Live view requires Flash.

GinaMama
Aspirant
Aspirant

Using Chrone Google does support Flash  Went back to Safari and updated Flash to see if that might work. Still just showing please wait when I click on Live

JamesC
Community Manager
Community Manager

GinaMama,

 

Check your Chrome plugins to make sure Flash is enabled.

 

Type "chrome:plugins" in the browser address bar to open the Plug-ins page and make sure Adobe Flash Player is enabled and "Always allowed to run".

 

JamesC

GinaMama
Aspirant
Aspirant

Thank you so much! Problem solved.Smiley Very HappySmiley Very Happy