Saving a password on an iPad

[Bluey59]

Since IOS 10 update, neither my Iphone 6s nor Ipad will retain password and auto log in. I am not logging out after using the app.

No problem with my Mac. It is a major problem given my usage pattern, and was working fine until IOS10. 

Help!

[TomMac]

Recently some one else had iOS 10 problems...

invole a reboot of the phone.

cant help much more as old timers are still running 9.3.5.     🙂

[Bluey59]

Thanks for the reply TomMac, but no joy.

[TomMac]

Put in a trouble report ; Support at top of page, next page contact support.

This will put the iOS 10 into the gene pool and maybe a better answer down the road.

[JamesC]

Bluey59,

Thank you for the report, I agree with TomMac that you should consider opening a support ticket for this issue. I will also escalate this topic for further investigation.

Thank you,

JamesC

[Bluey59]

Thanks folks I will do that.

Bluey59

[Bluey59 · Accepted solution]

After trying many paths I decided to remove the apps from the IOS devices and reload. This has worked and both now remember the username and password.

Thanks for your assistance.

Blueysmith59