Arlo|Smart Home Security|Wireless HD Security Cameras

No video trim & crop for Android users?

Reply
Discussion stats
  • 6 Replies
  • 1961 Views
  • 0 Likes
  • 5 In Conversation
CML
Aspirant
Aspirant

I see Apple users got this feature in September.  I am unable to edit .mp4 downloads either from my Android phone or from my PC. When will we have this feature?

1 ACCEPTED SOLUTION

Accepted Solutions
JamesC
Community Manager
Community Manager

CML,

 

There is a pan and zoom feature available on Android and PC as well as iOS if you navigate to camera settings. Any editing done on a downloaded file after recording takes place must be done using additional video editing software.

 

JamesC

View solution in original post

6 REPLIES 6
JamesC
Community Manager
Community Manager

CML,

 

There is a pan and zoom feature available on Android and PC as well as iOS if you navigate to camera settings. Any editing done on a downloaded file after recording takes place must be done using additional video editing software.

 

JamesC

Dave0083
Aspirant
Aspirant

Which is not currently working. What is the status of rolling out an update to fix the pan and zoom feature?

JamesC
Community Manager
Community Manager

Our engineers have tested and resolved this issue and plan to deploy the fix as soon as possible (likely today or by the end of tomorrow). We appreciate your patience and understanding in this process.

 

Thank you,

JamesC

jguerdat
Guru Guru
Guru

Just tested this and it's working fine for me.

gilbo2
Luminary
Luminary

Is this what firmware 1.6.2_4344 fixes?

jguerdat
Guru Guru
Guru

I don't regularly monitor firmware versions but I can't say that I noticed an update.