Arlo|Smart Home Security|Wireless HD Security Cameras

New phone (GS6) arlo app mode tab disappeared?

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elloh7
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I previously had an HTC One, and the arlo app on that phone worked very well. On my new phone, a galaxy S6, the arlo app has no modes tab. I cannot envision that this is intentional, but it is highly inconvenient to log in at my home PC to set the mode to 'all motion on' whenever I leave the house, rather than simply using the app as I walk out the door. Any advice would be welcome. 

 

And yes, I have re-set the base station and re-synced the camera, as well as uninstalled the app and reinstalled it (along with clearing the app cache and app data). The only thing I havn't tried is creating a new arlo account.

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jguerdat
Guru Guru
Guru

Odd.  I have no problem with the app on an S5 or Nexus 6.  I have occasionally seen a blank area that I can still click on and get it to work.  Try assuming that it's just a display issue and touch where the word should be to see if it works.  Also, try manually logging out and back in to see if that changes anything.