Arlo|Smart Home Security|Wireless HD Security Cameras

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aaaaaaaaa
Follower
Follower

I updated to the latest iOS app 2.2.0. I noticed that the app would log me out after a while, and I would have to log back in. With the previous version, I would stay logged in. Anybody else experiencing this?

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jguerdat
Guru Guru
Guru

While I don't have an iOS device, that automatic logout has always been normal.  Maybe you weren't keeping it open long enough for the timeout to occur?

TomMac
Guru Guru
Guru

Don't see it on my Ipad g3/iOS 9.3.5 (?-latest).... what device you using?

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Osok
Tutor
Tutor

I just went through the same headache, someone suggested I delete the app from my I-phone and I-pad and re-I stall it, guess what it worked, I did notice that the lag time while setting rules was considerable, so I let it sit for an hour and it was successful.  So the issue, I am not an expert, is the update is conflicting somehow.  So patience is the key.  You may want to reset the arlo router as well, just turn it off wait a few seconds and turn it back on.