Granting access

[RomaineLawson]

I have sent an email granting access and this was used once successfully. When the person went to access again it said wrong password or email. I have deleted the request and re put it in as an invitation and the same is happening. I thought that they wouldn't need to put in a password. I can't figure out why they cannot get back in even with a new link. What should that link do and would they need the main password? Any help appreciated. Thank you

[TomMac · Accepted solution]

No, they don't need the main user password... never.

You send out a grant acess and they get an email.. ( just like facebook friend ), they must reply to the link in order to acces the shared cameras.

Can you try another email? ( don't know why it didn't work )

[RomaineLawson]

Thank you 🙂