Arlo|Smart Home Security|Wireless HD Security Cameras

Automatic app log in

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Sirkris
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Aspirant
I don't like having to log in every time I open the iOS phone app (even with Touch ID). Please add an option to auto log in.
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JamesC
Community Manager
Community Manager

Sirkris,

 

Are you logging out of the app when you are finished using it or are just minimizing it (allowing it to run in the background).

 

If you do not tell the app the log out, you will not have to log in when the app is opened.

 

JamesC

Sirkris
Aspirant
Aspirant

Thanks JamesC

 

If I minimize that app and open it within a miute or two I am not asked to log back in.  If I wait longer (20 minutes in this test) it asks me to log in.  I can do a few more tests to narrow down when it "times out".

Sirkris
Aspirant
Aspirant

Interestingly, I don't see the same behavior on my iPad Mini. I can not use the app for days and it opens right back up.  I only see this on my iPhone 6 Plus.